Compendium 2002 Country Information

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BASIC INFORMATION

Full name of the organisation (in English:) SURFnet B.V.
Full name of the organisation in the national language(s): SURFnet bv
Visiting address: Radboudkwartier 273
City/postal code: 3511 CK Utrecht
Postal address: Postbus 19035
City/postal code: 3501 DA UTRECHT

Netherlands
Year founded: 1989
Year operations started: 1985
Short description of the history of the NREN: www.surfnet.nl/en/organisation/relations/history.html.
Fax: +31 30 2305 329
Phone: +31 30 2305 305
Website: www.surfnet.nl
General e-mail address: admin@surfnet.nl
Convention used for e-mail addresses: firstname.lastname@surfnet.nl


ORGANISATIONAL INFORMATION

Form of organisation: Separate legal entity /
Number of organisational members, shareholders and/or owners: 1
Brief description of the governing structure: SURFnet has two Managing Directors and a Board of three Directors appointed by the Stichting SURF. The Dutch Higher Education and Research community appoint the Board of the Stichting SURF itself.
Involvement in cctld or domain names: SURFnet actively participates in various RIPE working groups. Managing director Kees Neggers is currently chairman of RIPE. SURFnet is not involved in the development or operations of the ccTLD for The Netherlands (.nl) or any other TLD.

The ccTLD for The Netherlands is managed by SIDN (Stichting Internet Domeinregistratie Nederland). SURFnet was involved in the foundation of SIDN. Managing director Boudewijn Nederkoorn stepped down as chairman of the board, a position he held since the foundation of SIDN. For more information, see www.sidn.nl/.
Name(s) of Chief Executive Officer(s): Mr. Boudewijn Nederkoorn
Managing Director
Mr. Kees Neggers
Managing Director
Head of the Technical Staff: Drs. Erik-Jan Bos (network)
E-mail: bos@surfnet.nl
Name of contact person for PR matters: Ms. Mariska Herweijer Communication manager
E-mail: mariska.herweijer@surfnet.nl
Remarks: Please use pub@surfnet.nl to reach all members of the communications department.
Other technical staff contacts:
- Mr. Ton Verschuren (middleware/applications), <ton.verschuren@surfnet.nl>;
- Mr. Roel Rexwinkel (services), <roel.rexwinkel@surfnet.nl>;.


STAFFING

Total number of staff directly employed by the organisation: 50
Number of directly employed staff in Full-Time Equivalents (FTEs): 45
Number of directly employed Technical Staff in FTE: 30
Average number of people (in FTE) working for the organisation as subcontractors or on outsourced basis: 20
Number of subcontracted/outsourced technical staff in FTE: 18
Number of administrative and financial staff in FTE: 7
Number of user support and training staff in FTE: 8
Total amount of effort in person/months per year: 780


FINANCES, BUDGET

Total budget of last financial year (in euro): 35 M
Total budget current financial year (in euro): 46 M
Source Percentage of income Restricted Free
Government/public bodies: 50-75% x
Users: 25-50%


Method of client charging: Other:
  : Flat fee for bandwidth, services fee based on number of staff/students.
Expenditure category: Percentage:
Salaries and general office costs 20
Equipment and software costs 15
Transmission (data communications) 65
Method of obtaining national data communications capacity: We have a contract with one provider for transmission facilities, i.e. lambdas, in the backbone and we own our own routers and switches.
Method of obtaining international data communications capacity: Through the GÉANT project
Remarks: For international connectivity, we also have contracts with providers. We also connect through peerings with other networks both at the Amsterdam Internet Exchange (AMS-IX) and at the StarLight and the STAR TAP in Chicago, IL, USA.


USER BASE

Total number of students in tertiary education (x 1000): 470, year: 1999
Percentage of University students with internet access through the NREN: 100
Percentage of further education students with Internet access through the NREN: 1-5
External traffic per university student in 2001 (in GB/yr): 6.2
Congestion in the national network: rank from most (1) to least (5) congested; est. percentage of clients experiencing congestion
Campus LAN 1
Metropolitan or regional network 5
Access network 5
NREN backbone 5
External connections 5


Manner in which institutions are connected to the network:
Directly connected to a POP on the NREN: 100%
SURFnet aims at connecting all of its customers on gigabit/s level through SURFnet's own dark fiber infrastructure. Initially, gigabit ethernet technology will be used on these dark fibers, later on 10GE technology.
Number of institutions with a permanent connection: 200
Number of connected Universities: 60
Percentage of total number of Universities that is connected via the NREN: 100
Number of connected institutes of higher or further education: 15
Percentage of all institutes of higher or further education that is connected via the NREN: 1-5

CAPACITY AND PLANS



Current core network capacity in Mbps: 10000
Total volume of traffic through the network in 2001 (in TB): 6053
Volume of outbound external traffic in 2001 (in TB): 1739
Volume of inbound external traffic in 2001 (in TB): 1169
Total traffic in January 2002 (in TB): 860
Volume of outbound external traffic in January 2002 (in TB): 244
Volume of inbound external traffic in January 2002 (in TB): 153
Core capacity in Mb/s x km: 70000000
Typicial large-site access capacity (in Mbps): 1 Gbps
Expected access capacity in two years time: 10 times as much
Map of network topology: www.surfnet.nl/en/organisation/network/
Recent network traffic statistics: nlgraph.jpg
Operational external connections in January 2002 (usable capacity in Mb/s:)
GEANT, 2500
Amsterdam Internet Exchange, 2000
STAR TAP plus StarLight for Internet2 connectivity, 1244
Global Connectivitiy 2000
Planned additions or upgrades to the external connections in 2002:
Emerging lambda network, Nx 2500 and Mx 10000
Expected operational external connections in January 2004:
GEANT, 10 Gb/s
Amsterdam Internet Exchange, 20 Gb/s
Global Connectivity, 10 Gb/s
Starlight, 10 Gb/s
Various lambda connections, Nx 2 500 and Mx 10 000


Technology used for the core network: IP over lambda (using Packet over SONET/SDH framing).
Planned technical changes: Additional lambda's
Expected core capacity in two years: 10 times as much.
Involvement in Internet Exchange Point: AMS-IX, participant (co-initiator in 1993)
NetherLight, initiator (peering point for optical network connections in Amsterdam)
STAR TAP, participant
StarLight, participant
  www.ams-ix.net/
www.startap.net/
www.starlight.net/starlight/


SERVICES AND DEVELOPMENTS

Services provided:
- Basic IP provision: Outsourced
- User support: Not done
- NOC: Outsourced
- Directory services: Outsourced
- Security incident response: Done by NREN
- PKI/CA: Outsourced
- Annual Conferences: Done by NREN
Summary of or URL to Acceptable Use Policy: The SURFnet-network is the national computer network for higher education and research in the Netherlands. Connecting to the SURFnet-network is restricted to the following organisations:

Universities
Academic hospitals
Institutes for higher professional education
Research institutes and
Scientific libraries
Also a limited number of 'regionale opleidingscentra' (vocational training centres) and public libraries are currently connected to the SURFnet-network.

The communication and information services provided to these institutions include full Internet connectivity and are intended for both the staff and the students of the connected institutions.

Within the GigaPort project other organisations in the Netherlands are allowed to connect to the SURFnet-network for the sole purpose of testing and developing advanced network technologies and applications.
Current interests: Giga Ethernet /
Lambda Testbed access /
Lambda Service Deployment /
Wireless LAN /
IPv6 Development /
IPv6 Service Deployment /
User authentication /
In house PKI development/deployment /
In house Certification Authority /
Directory Services /
Caching, Indexing, Mirroring /
Multicast /
Mobile Access (Persistence of presence) /
CERT services /
CERT incident coordination /
Teaching and learning methods /
Video Conferencing /
Streaming Media /
Traffic Monitoring /
Web Server content management /
Web Server usage analysis /
Information Content indexing
Not interested in: SDH /
Charging / billing systems /
Joint projects with/on: Géant, trans European research network
www.dante.net/geant/
6Net - Large-Scale International IPv6 Pilot Network
www.6net.org/
TF stream
www.terena.nl/task-forces/tf-stream/
TF LSD
www.terena.nl/task-forces/tf-lsd/
TF NGN
www.terena.nl/task-forces/tf-ngn/
CSIRT
www.terena.nl/task-forces/tf-csirt/
Internet2 - middleware working groups:
- MACE, Middleware Architecture Committee for Education (middleware.internet2.edu/MACE/)
- VidMid, video working group of the Internet2 Middleware Initiative (middleware.internet2.edu/video/)
Internet 2 Commons, A Large-Scale, Distributed Collaborative Environment for the Research and Education Community (www.internet2.edu/html/commons.html)
Expectations from TERENA in any of these areas: SURFnet expects TERENA to continue to co-ordinate and initiate projects and pilots, to organise meetings and workshops and to enhance knowledge dissemination with its website and publications.