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7 October 2014
TERENA General Assembly hears satisfaction results and adopts new statutes
 

Very positive results of TERENA’s annual Community Satisfaction Survey were presented at the 44th General Assembly (GA) meeting, which was held on 6-7 October in Berlin. Participants also adopted new Articles of Association, paving the way towards a TERENA and DANTE restructuring.

John Dyer, Business and Technology Strategist of TERENA, presented analysis of the 2014 Customer Satisfaction Survey (CSS), which was conducted independently by Survey Lab. More organisations had responded than in 2013 - 34 NRENs and 9 Associate and International Members - and respondents were generally satisfied with the activities and services provided. The results showed there is room for improvement in creating awareness of activities and a couple of NRENs felt that the membership costs are high. Another point highlighted was that the timing of this annual survey should be changed so that the findings can feed into the Activity Plan more effectively in future.

The 2015 budget and Activity Plan were approved by the General Assembly. The priorities identified include ensuring continuity in the support of the most-valued community activities, integrating outreach and innovation activities, extending the scope and the instruments in the TERENA Technical Programme, and providing high-quality and relevant contributions to GN3plus, GN4 and other projects in line with the requirements of the TERENA community. Participants also approved an increase in the membership fee according to the rate of inflation in the Netherlands: 2.6 percent.

On the second day, discussion about the association’s name and statutes continued the community investigation into restructuring collaborative activities through TERENA and DANTE, which had been progressing during the past few years. New Articles of Association were accepted by the participants and the meeting of the TERENA General Assembly meeting then concluded.

Further Information

More information about the TERENA General Assembly, member organisations, and this General Assembly meeting is available via About TERENA.

Past news about the restructuring process:

  • TERENA General Assembly agrees to continue restructuring discussions (May 2014);
  • TERENA General Assembly agrees a community strategy is required for Horizon2020 (May 2012);
  • TERENA General Assembly discusses strategy and new challenges (Oct 2011);
  • TERENA General Assembly debates strategic direction for research networking organisations (Oct 2010).
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