Monitoring of application and network performance is an essential tool in the process of planning and delivering services.
The GÉANT SIG – Network Operations Centres is the successor of the former TERENA Task Force on NOCs (aka. TF-NOC). The main topics covered by the new SIG would include, but would not be limited to:
a. To facilitate knowledge exchange and collaboration for leading staff members of Network Operation Centres (NOCs) as well as network engineers involved in the integration and optimization of NOC tools and processes in order to foster the development and improvement of NOCs, primarily within the research and education community.
b. To explore and get an understanding of the taxonomy of Network Operation Centres, collecting information on how NOCs do things and then discuss how to enhance them and document this for future reference.
c. To offer a forum for exchanging and promoting ideas, experience and knowledge on NOC tools, functions, workflows, procedures and best practices, making communication easier.
d. To facilitate the inter-NOC discussions in case of multi-domain services.
e. To liaise with GÉANT Operations, and other e-infrastructures such as EGI, EUDAT, and PRACE.
f. To foster face-to-face and online meetings, providing a breeding ground to discuss, elaborate and disseminate early thoughts, brought in by members of the research and education community that can evolve into projects or services.