Re: SSID eduroam-help

[Tomasz Wolniewicz <twoln@xxxxxx>]

Hi Kurt,
Actually we have been doing that for a while and have stopped.
These are the main reasons:

First of all - hardly anybody used this (could just as well stop the 
arguments here :) ).
Second - existence of a unencrypted network used to fool some devices, 
like palmtops into connecting to it, even if eduroam was correctly 
configured. If a break in the transmission occurred the device would 
automatically go for the open network.
Third - changing form the unencrypted network to eduroam required a 
change of address, this not always worked smoothly.
Finally - Windows now tries to warn the user against the unencrypted 
network, I do not feel good about telling our users to disregard this 
warning, while in the same time telling them how important it is to use 
safe networks like eduroam.

Tomasz

Kurt Bauer wrote:
> Dear all,
>
> first of all sorry for crossposting, but as this is rather a policy 
> question than a technical one, I wasn't sure which mailinglist would 
> be the ultimate correct one.
>
> We tried to think of various ways to help end-users with problems 
> connecting to eduroam. As a matter of fact, if the user isn't able to 
> get his 802.1x setup working, he has no other way than seeking for 
> help via phone, ie. websites with a lot of FAQs and HowTos are of no 
> help.
> What a collague of mine came up with is the following: Why not 
> broadcast a SSID 'eduroam-help' which has no security so noone will 
> have a problem connecting to it. In this network, ideally a special 
> VLAN, nothing but HTTP to exactly one site (captive) is allowed. And 
> on this site the user can find all the helpful information he probably 
> needs to get eduroam working, including clients, xml-files for 
> configuring and so on.
>
> Do you think this would be something helpful for eduroam-users ?
>
> And is this something which is somehow compatible with the current 
> policy or could the policy be changed in a way to allow it ?
>
> Thanks for your comments,
> best regards,
> Kurt
>
>
> --
> Kurt Bauer <kurt.bauer@xxxxxxxxxxxx>
> Vienna University Computer Center - ACOnet - VIX
> Universitaetsstrasse 7, A-1010 Vienna, Austria, Europe
> Tel: ++43 1 4277 - 14070 (Fax: - 9140)  KB1970-RIPE


--
Tomasz Wolniewicz    
         twoln@xxxxxx        http://www.home.umk.pl/~twoln

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